- Temporary files, start up files, and registry cleanup
- Review software that may slow down your PC
- Defrag your PC
- Check for Windows updates
- Reviewing anti-spyware and anti-virus definitions

Customer pre-requisites

  • Working broadband connection
  • Working PC
  • Existing customers will be billed on their account
  • Non-customer will need to pay with a credit/debit card prior to installation

- Install and configure online backup software
- Perform necessary software updates
- Create desktop, start menu and quick launch bar access shortcuts

Customer pre-requisites

  • Working broadband connection
  • Non-Glenwood billable customers are required to pay for one year of backup in advance
  • Online backup service is a monthly fee.
Remote Software Install and Setup $29 (removal of old software version $29) ($99 for Office Suite Install)

- Determine computer compatibility for, install (1 software title)
- Perform necessary software updates
- Importing of up to 100MB of data into the application if upgrading
- Create desktop, start menu and quick launch bar access shortcuts
- Cost is per piece of software

Customer pre-requisites

  • Working broadband connection
  • Purchased software or willingness to purchase software from on online software store.
  • Valid credit card to purchase software online.
Remote Hardware Help - $15 per ¼ hour

- Assist with hardware issues
- Help install new hardware
- Setup and configure new hardware

Hardware can include:

  • Printer
  • Scanner
  • XboxS
  • IPod
  • Others
Remote Software Support - $15 per ¼ hour

- Phone support for software questions

- Repair: OS issues including the cause of crashes, lockups or unusual PC slowness
- Virus/Spyware/Malware removal

Customer pre-requisites

  • Working broadband connection

Install one network device to existing network

  • iTouch
  • PC access point
  • Print server
  • Wireless range extender